Conditions of Use

PRICES AND PRODUCT SPECIFICATIONS:
Both are subject to change without notice.

ORDERING:
Call TOLL FREE 1-800-521-3188 in the U.S. and Canada, FAX ORDERS 1-248-583-8085, or e-mail. Mail to:
Butcher & Packer Supply Co., P.O. Box 71748, Madison Heights, MI 48071.

PAYMENT TERMS:
We accept Visa, MasterCard, American Express and Discover. If you wish you can mail checks or money orders with your order. We also will be glad to give you a complete price over the phone and help you with any questions you have.

TAX:
Residents of Michigan will pay 6% sales tax on all applicable items.

SHIPPING:
All shipping charges are the customers responsibility. Orders will be shipped promptly and the best way possible. Next Day Air or Second Day Air are available for your urgent needs. Our Customer Service Department will assist you with any freight questions that arise. Most shipments are made within 24 to 48 hours. Any brokerage and or import fees for foreign shipment are the responsibilty of the customer.

DAMAGED SHIPMENTS:
Butcher & Packer takes every precaution to ensure that your order will arrive intact, but our responsibility ceases when the shipment is received by the carrier (UPS, Truck, etc.). If damage occurs contact the carrier IMMEDIATELY and request inspection. SAVE ALL BOXES AND PACKING MATERIAL. BUTCHER & PACKER IS NOT RESPONSIBLE FOR SHIPPING DAMAGES. Our Customer Service Department can assist you in filing claims.

RETURN POLICY:
Before returning any merchandise, please call for a Return Authorization Number. At this time you will receive instructions on how to proceed. Any product that is edible in nature(ie: casings, spices, cures, etc) will not be subject to return. A restocking charge will be assessed upon receipt of returned goods.